I first want to say that I hope everyone is well and all your plans and hopes for Thankgiving come together.
So my wife and I finally took the plunge. We bought a 42 inch Plasma TV HD and everything. My wife is the one that wanted it and who was I to say NO ( or anything really ). So she says she wants the darn thing mounted on the wall across from our bed. $$$. She wants it to be "no wires showing". $$$. I say, " I can hang the dealeyboober but I'm gonna have trouble going through the attic and running it down the wall ( I'm a Chef after all). She says, " Let's get Circuit City to do it". $$$. I pay the $400 for the expert to come out and "Install" the thing. "Oh no problem, a 2 hour job for sure". The day of the install came and 1 hour after our appointment time my wife called to find out where the installer was. They said that they had no record of an appointment. They then said they could still do the job a little later. After the first day I was on-line writing Circuit City about a little problem we were having with the Installer Fella. When he arrived he informed us that we did not have the correct cables to get the job done. OK, so what is it that we need? $$$. The next day he arrives and starts the 2 hour job. About 4 hours later he gives up trying to go under the house and decides he has to go through the attic. He gets up there and starts to drill. After he busts through the ceiling, he comes down and says the cables are too short anyway and that he can fix the 4 inch hole "No Problem". On the THIRD day of the 2 hour install he arrives and patches the hole and sits down to wait for it to dry so he can sand it. My wife then tells him to GET THE &*$@# OUT OF HER *&%$#@ HOUSE!!! (I have never heard her talk like that). So I come home from work and hook the darn thing up myself. I put on extenders and used old cables and, well let that go. This whole time Circuit City is telling me the only thing they can do is send another IDIOT out to fix the problem. I am saying, I WANT MY &^%$#@ Money for the install back!!! :x I have paid already and I am starting to get kinda mad here. They can't help me. I then call my credit card company and chat it up with them. We bought it on our miles card and a good thing we did. We're talking $2500 here. Anyway, the girl on the phone said, "Lets just pull the whole charge, that'll get their attention". I said, I only want the $400 back because I do have the TV after all ( and about $400 worth of Monster Cable :shock: ), she says, " this kind of thing happens all the time, don't worry, it'll be fun" ( I can't make this stuff up!!) so that's what we do.
As it stands right now, I have not been contacted by CC nor have I been charged. (money or a crime). I have a beautiful Panasonic Plasma TV with every cable hanging from my bedroom wall. The TV is great, The Install never even happened. Thanks for listening!! Happy Thanksgiving!! :roll:
So my wife and I finally took the plunge. We bought a 42 inch Plasma TV HD and everything. My wife is the one that wanted it and who was I to say NO ( or anything really ). So she says she wants the darn thing mounted on the wall across from our bed. $$$. She wants it to be "no wires showing". $$$. I say, " I can hang the dealeyboober but I'm gonna have trouble going through the attic and running it down the wall ( I'm a Chef after all). She says, " Let's get Circuit City to do it". $$$. I pay the $400 for the expert to come out and "Install" the thing. "Oh no problem, a 2 hour job for sure". The day of the install came and 1 hour after our appointment time my wife called to find out where the installer was. They said that they had no record of an appointment. They then said they could still do the job a little later. After the first day I was on-line writing Circuit City about a little problem we were having with the Installer Fella. When he arrived he informed us that we did not have the correct cables to get the job done. OK, so what is it that we need? $$$. The next day he arrives and starts the 2 hour job. About 4 hours later he gives up trying to go under the house and decides he has to go through the attic. He gets up there and starts to drill. After he busts through the ceiling, he comes down and says the cables are too short anyway and that he can fix the 4 inch hole "No Problem". On the THIRD day of the 2 hour install he arrives and patches the hole and sits down to wait for it to dry so he can sand it. My wife then tells him to GET THE &*$@# OUT OF HER *&%$#@ HOUSE!!! (I have never heard her talk like that). So I come home from work and hook the darn thing up myself. I put on extenders and used old cables and, well let that go. This whole time Circuit City is telling me the only thing they can do is send another IDIOT out to fix the problem. I am saying, I WANT MY &^%$#@ Money for the install back!!! :x I have paid already and I am starting to get kinda mad here. They can't help me. I then call my credit card company and chat it up with them. We bought it on our miles card and a good thing we did. We're talking $2500 here. Anyway, the girl on the phone said, "Lets just pull the whole charge, that'll get their attention". I said, I only want the $400 back because I do have the TV after all ( and about $400 worth of Monster Cable :shock: ), she says, " this kind of thing happens all the time, don't worry, it'll be fun" ( I can't make this stuff up!!) so that's what we do.
As it stands right now, I have not been contacted by CC nor have I been charged. (money or a crime). I have a beautiful Panasonic Plasma TV with every cable hanging from my bedroom wall. The TV is great, The Install never even happened. Thanks for listening!! Happy Thanksgiving!! :roll:
