Oasis customer service rocks!

There is no subsitute for good customer service.

Glad to hear they treated you right brother!

I had a problem were mine was off 6-7 % they sent me a new one right away. it was fantastic.

That's funny. My Dad has had problems with his Oasis XL since he got it. It doesn't hold the humidity level. When he first got the XL he set it at 68 but we noticed that his cigars seemed dry a couple weeks later. We put two different hygrometers in the humidor and they both registered around 54%. Old man calls and talks to the lady who tells him to unplug and it will reset. It's still off by 8 or 9 percent. He has called several times and gets the same answer. He's had a helluva time. He has to mess with it at least once a week. Punching it up or down to keep the humidity where he wants it. It always changes.

PM sent.